Carrington Golf Club is one of the premier golf clubs in the area and are seeking a highly motivated and experienced Golf Operations Manager to join our dynamic team. You will play a key role in ensuring the smooth functioning of our golf operations and delivering exceptional service to our valued members and guests.
Duties and Responsibilities:
- Oversee all aspects of golf operations, including tee time scheduling, golf shop, golf cart management, equipment maintenance. merchandising, tournament management, and overall customer experience.
- Develop and implement policies and procedures to ensure the efficient day-to-day operations of the golf club.
- Manage and train a team of dedicated staff, ensuring they provide unparalleled service to our clientele.
- Develop and implement efficient policies and procedures to optimise the operation of the golf course, ensuring a seamless and enjoyable experience for all players.
- Coordinate with the Golf Course Superintendent to ensure the course is in excellent condition and meets the expectations of our members and guests.
- Collaborate with the Food and Beverage Department to coordinate Golf Tournaments, outings, and events, ensuring a seamless experience for participants.
- Maintain accurate and up-to-date records of membership, guest play, reports, and financial statements related to golf operations.
- Foster positive relationships with members, guests, and other stakeholders to drive customer loyalty and enhance the reputation of our golf course.
- Collaborate with the groundskeeping team to maintain the golf course in impeccable condition, adhering to the highest standards of quality and safety.
- Stay up to date with industry trends, technologies, best practices, implement innovative ideas to continuously improve operational efficiency and revenue generation at Carrington Golf Club.
Qualifications:
A minimum of 5 years of experience in golf course operations, with at least 2 years in a supervisory or managerial role.
Bachelor’s degree in business administration, Hospitality Management, or related field.
- Proven experience in golf operations management, with an in-depth knowledge of golf rules, etiquette, and tournament operations.
- A strong understanding of golf industry best practices and customer service excellence.
- Excellent communication and customer service skills, with the ability to interact professionally with members, guests, and staff.
- Exceptional leadership and communication skills, with the ability to motivate and inspire a team in a fast-paced and dynamic environment.
- Strong business acumen and the ability to analyse financial data to drive revenue growth and cost-effective operations.
- Proficient in golf management software, Microsoft Office Suite, and other relevant applications.
- Passion for golf and a strong knowledge of the game’s rules, etiquette, and trends. and a commitment to providing an exceptional experience for our members and guests.
- PGA or GCSAA certification is preferred but not required.
If you are a dedicated and enthusiastic individual with a strong background in golf operations, we encourage you to apply. Carrington Golf Club offers a competitive salary, excellent benefits package, and a supportive work environment.
Carrington Golf Club is an equal opportunity employer. Only selected candidates will be contacted for an interview.
We offer a competitive salary commensurate with experience, along with a comprehensive benefits package that includes health insurance, retirement plans, and various employee perks. This is a unique opportunity to work in a team-oriented and supportive environment where your skills and expertise will be highly valued.
Join our golf course and be part of a team dedicated to providing exceptional golf experiences and creating unforgettable memories for our members and guests.
To apply, please submit your resume, cover letter, and references to carey.white@carrington.co.nz. Only shortlisted candidates will be contacted.
