At Remuera Golf Club we are more than just a golf club – we are a vibrant community hub dedicated to providing a safe, inclusive, and welcoming environment for both members and visitors alike. Our vision is to be the “third place” for our members and guests, offering a range of activities and opportunities for socialising, networking and, of course, golf.
At Remuera Golf Club we live by our values of Respect, Care, Excellence, Innovation, Integrity and Environmental Stewardship. We acknowledge our responsibility to the wider community while keeping our members’ interests at the heart of our decisions. And the members is where you come in.
About the role:
As our Member Experience Officer you will serve as the primary contact for membership-related matters, delivering exceptional service and cultivating lasting relationships with our valued members. You will be an integral part of our administration team managing member relations, billing and recordkeeping, addressing inquiries, and resolving concerns. You will be involved with the promotion of club memberships, implementing retention strategies, and coordinating member events, tournaments, and social gatherings.
This is an on-site part-time role (average of 20 hrs per week) with flexibility of when the hours are worked (“school hours” are OK).
About you:
We are looking for someone with:
– knowledge of members/stakeholders management
– experience with CRM databases, e-marketing and using social media for engagement and business growth
– excellent writing and editing skills
– proficiency in Microsoft Office and content management systems.
To excel in this role you will have:
– a degree in marketing, communications, business, or similar field
– three or more years’ experience in a marketing or communications role
– attention to detail and strong organisational skills
– a proactive mindset with the ability to navigate change
– a passion for sport, health, and community engagement
– an interest in technology and its application for member engagement and marketing.
What we offer:
All RGC employees are provided with parking, value for money staff meals, and golf and driving range privileges.
How to Apply:
If you’re ready to join our dynamic team and help us create exceptional experiences for our members, please submit your resume and cover letter to Chris Davies, General Manager, by clicking “Quick Apply.” We look forward to welcoming you to our team!
Remuera Golf Club is an equal opportunity employer and encourages applications from all qualified individuals. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Applicants must have the right to work in NZ or a valid work visa for one year.
