Golf Genius, the leading worldwide provider of tournament management solutions, today announced a partnership with Players 1st, the premier customer experience management solution designed specifically for golf operators.
In addition to serving over 10,000 private clubs and public courses globally, Golf Genius provides tournament management solutions to regional and national tournament operators including the USGA and Allied Golf Associations, the PGA of America, PGA Sections, Golf Canada and Provincial Associations, England Golf, Golf Ireland, Japan Golf Association, and many others throughout the world.
Players 1st serves golf clubs and golf associations around the world with a variety of solutions to measure customer satisfaction including survey templates, real-time notifications, advanced analytics and industry benchmarking. Their Tournament Experience Survey is a ready-made and detailed survey that customers use to compare their operations against the global Players 1st community of tournament operators.
Under the partnership:
- Golf Genius will promote Players 1st to golf associations and tours within the Golf Genius community.
- Players 1st will offer a free trial to these Golf Genius customers.
- Golf Genius and Players 1st will develop an integrated user experience allowing tournament operators to:
- Quickly and easily survey golfers after the completion of a tournament
- Automatically gather and analyze the feedback
- Gain meaningful insights into golfer experiences
- Make data-driven decisions to improve satisfaction
“Players 1st is recognized as the leading customer experience solution for tournament operations,” said Chris Kallmeyer, Co-CEO at Golf Genius. “So it’s a natural fit and we’re excited to work with Players 1st to benefit regional and national tournament operators throughout the global Golf Genius community.”
“When it comes to tournament management, Golf Genius is everywhere,” said Morten Bisgaard, CEO at Players 1st. “We’re very excited to partner with Golf Genius to share our customer experience solution with the Golf Genius community around the world.”
For more information about Golf Genius and the Players 1st integration visit https://golf.players1st.sport/golf-genius.
