Are you passionate about golf, people, and delivering exceptional member experiences? This is your opportunity to step into a dynamic role at a thriving club where no two days are the same.
We’re on the lookout for an energetic and driven Golf Operations Manager to lead our golf operations, retail offering, competitions, and customer experience. This is a hands-on role for someone who thrives in a fast-paced environment, loves engaging with members, and takes pride in running a first-class golf operation.
About the Role
Reporting to the General Manager, you will lead the day-to-day golf operations and Golf shop, ensuring everything runs smoothly while delivering an outstanding member and guest experience.
This is a highly visible role where your leadership, organisation, and passion for the game will directly influence the culture and success of the club.
Key Responsibilities
Golf Operations & Competitions
· Support planning, coordination, and delivery of a full programme of golf, including competitions and tournaments (internal and external).
· Work closely with the Golf Committee and external organisers to deliver engaging events.
· Maintain and manage tee bookings, competition setups, and results using DotGolf.
· Foster strong relationships with members by being present, approachable, and actively involved in club life.
Retail & Golf Shop Management
· Lead all aspects of the Golf shop retail operation, including buying, merchandising, and promotions
· Manage stock levels, pricing strategies, and inventory control
· Ensure systems, processes, and controls protect club assets and maximise revenue
Leadership & Customer Experience
· Lead, motivate, and develop the golf operations team
· Create a strong service culture that is member-first and customer-focused
· Handle member and guest feedback professionally and proactively
· Drive a positive, energetic environment across the club
Administration & Communication
· Oversee the DotGolf system, POS, and tee reservation systems
· Communicate effectively with members through newsletters, updates, and digital platforms
· Support membership processes and maintain accurate records
· Collaborate with greenkeeping and other departments to ensure seamless operations
About You
You’re a natural leader who thrives on creating great experiences and building strong relationships. You bring energy, initiative, and a genuine passion for golf and people.
To be successful, you will have:
· Proven experience managing golf operations and running competitions
· Strong working knowledge of the DotGolf system (essential)
· Experience with Xero would be beneficial
· Experience in pro shop retail management and merchandising
· A customer-first mindset with a passion for member engagement
· Excellent communication and organisational skills
· The ability to lead, inspire, and develop a team and have strong attention to detail and the ability to juggle multiple priorities
Why Join Us?
• Be part of a progressive, member-focused club
• Lead and shape the golf experience for a passionate community
• Work in a supportive and energetic team environment
• A role with variety, autonomy, and real impact
If you’re ready to bring energy, leadership, and a passion for golf to a role where you can truly make a difference, we’d love to hear from you.
Employer questions
Your application will include the following questions:
- Which of the following statements best describes your right to work in New Zealand?
- How many years’ experience do you have as a Golf Operations Manager?
- Do you have experience using Xero?
- What’s your expected annual base salary?
- How much notice are you required to give your current employer?
- Do you have a current New Zealand driver’s licence?
To apply for the role, click here.
